Privacy Policy

This Privacy Policy outlines how Brave Path Recovery LLC (“Brave Path Recovery,” “we,” “us,” or “our”) collects, uses, and shares information about you (“you” or “your”) in connection with our services, including outpatient behavioral health treatment, dual diagnosis care, and evidence-based therapies.

Website analytics and advertising measurement

This website notice explains our measurement practices. It is not an authorization to disclose protected health information or substance use disorder records and does not replace any applicable Notice of Privacy Practices.

We use Google Analytics and Google Ads measurement to understand website use and whether advertising leads to an inquiry. These services may use cookies and process online identifiers, device and browser information, pages visited, and general interaction events. We disable Google ad personalization signals and do not use website visits to create health-based remarketing audiences. Our accepted-inquiry measurement does not include the name, email address, phone number, or message entered in the contact form. Please do not put detailed medical records or urgent information in the website form.

You can manage cookies in your browser and learn more about how Google uses information from sites that use its services and the Google Analytics browser opt-out add-on. For questions about our use of website information, contact us using the details below.

Microsoft Advertising conversion tracking

We use Microsoft Advertising conversion tracking to understand whether our ads lead to website inquiries and improve advertising performance. Microsoft may receive limited advertising identifiers and conversion information, such as whether and when an inquiry was received. This information can indicate interest in our services. We do not include contact-form answers, names, email addresses, phone numbers, diagnoses or treatment records in these conversion uploads.

We restrict access to retained measurement data and encrypt stored Microsoft click identifiers. Optional Microsoft browser measurement stays off unless you enable it through Ad measurement choices at the bottom of the website. A saved refusal or Global Privacy Control signal suppresses new Microsoft measurement and click-ID collection. Declining does not affect care or use of our website.

To request a restriction on information already retained, contact info@bravepathrecovery.org or (774) 586-0858. A restriction stops future sharing where applicable; it cannot recall information already sent. Microsoft handles received information under its Privacy Statement. This policy does not replace any consent or authorization required by law.

1. Information We Collect

To offer the best care possible, we may collect the following types of information:

Personal Information:

Insurance details
Contact details (name, phone number, email address)
Demographic information (date of birth, gender)
Emergency contact information

Health Information:

Substance use history
Medical and mental health history
Treatment plans and progress notes
Medication records

2. How We Collect Information

We gather information directly from you and via approved third parties. Here’s how:

Directly from you:

When you contact us for inquiries or schedule appointments
During intake assessments and treatment sessions
When you use our wellness facilities

From other sources:

Your healthcare providers
Your insurance company
Other relevant parties, with your consent

3. How We Use Information

When we collect your data, you can expect us to use it for the following purposes:

Billing and Insurance: We use your data to process insurance claims and to manage all payments for the services you receive.
Providing Treatment: We use your information to assess your healthcare needs, create personalized treatment plans, and monitor your progress.
Operations: We use this data to maintain and improve our facilities, train our staff, and enhance our overall services.
Quality Improvement: We analyze information to enhance the quality of care we provide and to improve patient outcomes.
Communication: We use your contact details to keep you informed about your treatment, upcoming appointments, and other relevant updates.
Compliance: We process data as necessary to adhere to all applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).
Research and Development: We may use de-identified data for research purposes, with strict safeguards in place to protect your privacy.

4. Disclosure of Information

We share personal information only subject to applicable confidentiality requirements and any required consent or authorization. The website measurement practices described above do not authorize disclosure of treatment records. The categories of entities with which we may share your information include:

Insurance Companies: We share information with your insurance company to process claims and obtain payment for the services you receive.
Healthcare Providers: We may disclose your data to other healthcare professionals, such as physicians, therapists, or specialists, who are directly involved in your treatment.
Other Healthcare Entities: We share information with hospitals, laboratories, or other facilities for purposes related to your treatment, payment, or general healthcare operations.
Law Enforcement: We will disclose information to law enforcement only when required by law or in response to a valid court order, warrant, or similar legal process.
Other Entities as Required by Law: We may share your information as permitted or required by law, such as for mandatory public health reporting, or to government authorities in cases of suspected abuse or neglect.

5. Data Security

We are committed to protecting your information through security measures, such as:

Physical Safeguards: We maintain a secure facility to prevent unauthorized access.
Technical Safeguards: We deploy encryption, firewalls, and access controls to limit unauthorized users from viewing your information.
Administrative Safeguards: Our employees receive training and participate in data breach response plans.

6. Your Rights

You have the following rights regarding your health information:

Access to Your Information: You may request a copy of your medical records; a small fee may apply.
To Amend Your Information: You may request corrections to your health information.
Request Restrictions: You may ask us to limit how we use or disclose your information. Note that we may not be able to accommodate all requests.
Privacy Notices: You may obtain a copy of this website Privacy Policy and contact us to request information about our health-information privacy practices and any applicable Notice of Privacy Practices.

7. Changes to This Privacy Policy

We may occasionally update this privacy policy. We will notify you regarding significant changes by posting the updated policy on our website.

8. Contact Us

If you have questions or concerns about our Privacy Policy or your privacy rights, please contact us at:

Phone number: (774) 586-0858
Email: info@bravepathrecovery.org

At Brave Path Recovery, we value your privacy and trust. We are dedicated to protecting your personal and health information while providing premier care.

Text Messaging (SMS)

Updated October 19, 2026. This section explains how Brave Path Recovery handles information when you choose to receive customer-care text messages. Your SMS choice is separate from the health-information practices described elsewhere in this policy.

Information we collect and use

Our website contact form collects your name, phone number, email address, preferred contact method, and any inquiry you provide. If you check the optional SMS consent box and submit the form, we also record your consent, the consent wording, and the submission date and time. We use this information to respond to your inquiry and document your messaging choice.

Sharing

Our staff use your contact information to respond to you. Your phone number and message content may be processed by our messaging service providers to deliver the messages you request. SMS consent is not shared with third parties or affiliates. We do not sell or share your phone number for third-party marketing. The health-information disclosures described elsewhere in this policy do not grant permission to share your SMS consent.

Your choices

Text messaging is optional. Providing your phone number or submitting a form without checking the SMS consent box does not opt you in. Consent is not a condition of receiving care. Message frequency may vary. Message and data rates may apply. Reply STOP to any message to opt out at any time. Reply HELP for assistance, visit bravepathrecovery.org, call (774) 586-0858, or email info@bravepathrecovery.org.

Ordinary text messages are not a secure channel. Do not send urgent or sensitive medical information by text. In an emergency, call 911. Read our SMS Terms of Service.